Privacy Policy Commitment Statement

Your privacy and data security are our responsibility at ephyronal.com

Introduction to Our Policy

At ephyronal, we understand the importance of protecting your personal information and digital privacy. This Privacy Policy explains what data we collect, why we collect it, and how it is used. We follow good practices and comply with Australian privacy laws to safeguard your information.

By using our website, you consent to the practices described in this document. Please review the policy to understand your rights, how your personal data is managed, and the choices available to you. Updates may be made to this policy as required by changes in law or our services.

Data Collection and Purpose

We collect limited personal and technical data to improve user experience and support our services. Information is only collected for specified, legitimate purposes.

Direct Information You Provide

  • When you register for an account or subscribe to updates
  • When you contact us via form, email, or phone
  • When you complete surveys or submit feedback
  • When you participate in promotions
  • When you comment or interact on our site

Information Collected Automatically

  • Browser type, operating system, and device identifiers
  • IP address and general geolocation information
  • Pages viewed and actions taken on our site
  • Date and time of visits
  • Cookies and similar tracking technologies

How We Use Your Data

Collected data is used to maintain website functionality, enhance user experience, deliver requested services, and comply with obligations.

  • To communicate updates, offers, and important notices
  • To analyse trends and improve our offerings
  • To respond to your inquiries efficiently
  • To ensure website security and detect misuse
  • To support legal and regulatory requirements
  • To personalise services based on your preferences
  • To manage user accounts and authentication

Our Data Promise: We are committed to respecting your privacy and implementing high standards of data protection. Your personal information is processed lawfully and securely at all times.

Sharing and Disclosure of Data

We do not sell your personal data. Information may only be shared with trusted partners, service providers, or as required for legal compliance or protection.

Service Providers and Partners

Third parties may help us deliver certain website functions, analytics, or marketing services. They are contractually required to protect your data and use it only for agreed purposes.

Legal Compliance and Safety

Personal data may be disclosed if required by law, regulation, or valid legal process.

Anonymous Statistics

We may share de-identified and aggregated information for analytical or reporting purposes only.

Your Rights and Choices

You have rights regarding access, correction, deletion, and limitation of your personal data. Contact us to exercise these rights at any time.

  • You have the right to request a copy of your personal data.
  • You may request corrections to inaccurate or incomplete data.
  • You may request deletion of your personal information.
  • You can request transfer of your data in a portable format.
  • You have the right to object to certain data uses.
  • You may request temporary restriction on processing.

To exercise any data rights or for questions, please contact us using the methods provided below.

How We Protect Your Data

We implement appropriate security safeguards, both technical and organisational, to prevent unauthorised access, alteration, or disclosure.

Technical Security Measures

  • Data encryption using industry standards
  • Regular vulnerability assessments
  • Firewall and intrusion prevention systems
  • Secure servers for data storage

Organisational Safeguards

  • Access restrictions on confidential information
  • Employee training in privacy practices
  • Audit trails of data access activities
  • Clear reporting channels for data issues

Retention of Personal Data

Personal data is only retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.

  • Account information is retained while your account remains active.
  • Site interaction data is kept for service improvements.
  • Correspondence records are maintained for legal compliance.
  • Transaction data retention aligns with legal standards.
  • Marketing preference data is stored until you opt out.

Data retention periods are periodically reviewed for compliance.

International Data Transfers

Your information may be processed outside Australia where data protection standards may vary. Safeguards are always applied before such transfers.

  • Standard contractual clauses are enforced
  • Approved certification mechanisms are adopted
  • Transfers only to countries with adequate safeguards
  • Continued monitoring of partner compliance

Cookie Use and Preferences

Cookies help us offer a personalised user experience, analyse site usage, and improve our services. Cookie settings can be managed at any time.

Types of Cookies We Use

  • Essential for basic site operation and user authentication
  • Measure website usage and performance data
  • Remember user preferences and custom settings
  • Enable enhanced features or social integrations

Find detailed controls on cookies in your browser or in our Cookie Policy.

Policy Updates and Changes

This Privacy Policy may be updated periodically. Users are notified of significant changes before they take effect.

  • Policy changes announced via site notification
  • Effective dates are prominently displayed
  • Email alerts provided when appropriate
  • Users encouraged to regularly review policy

Continued use after changes signals acceptance of updates.

Contacting Us for Privacy Queries

For privacy questions or to exercise your rights, reach out to us below.

ephyronal

34 Welshpool Road, Welshpool, WA 6106 Australia

Phone: +61-7-9817-7803

Email: content@ephyronal.com

This policy was last reviewed on October 20, 2025.

Policy is effective as of October 20, 2025.